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Lenders One: Info Security, Data Protection Weigh Heavily on Members

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Lenders One released a survey of members who weighed in on the importance of efficient mortgage technology.

The Lenders One Cooperative, St. Louis, said an annual poll of its membership shows information security and data protection have become a central concern.

The survey of members at the cooperative's annual Summer Conference said 74 percent of respondents indicated that they are very concerned about the protection of customers' personally identifiable information during the mortgage originations and trading processes (even though this survey was conducted before the recent, major security breach at Equifax became public). However, despite the potential data privacy challenges associated with some technology offerings, members recognized that innovative new platforms have the potential to significantly optimize efficiency and streamline processes.

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