Privacy Notice

Last updated March 2018

U.S. Consumer Privacy Notice

(564.5 KB)

 

Facts

What does Altisource do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and credit information
  • Demographic information, employment information and information about your transactions with us, our affiliates or others
  • Account details, transaction and payment history

How?

All financial companies need to share such customers personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Altisource chooses to share, and whether you can limit this sharing.

 

 

Reasons we can share your personal information

Does Altisource share?

Can you limit this sharing?

For our everyday business purposes such as to process your transactions, maintain your account(s), respond to court orders and legal investigations or report to credit bureaus

 

Yes

 

No

For our marketing purposes — to offer our products and services to you

 

Yes

 

No

For joint marketing with other financial companies

Yes

No

For our Affiliates’ everyday business purposes —

information about your transactions, experiences (excluding information about your creditworthiness)

 

Yes

 

No

For our Affiliateseveryday business purposes —

information about your creditworthiness

Yes

 

Yes

For our Affiliates to market to you

Yes

Yes

For non-Affiliates to market to you

No

We don’t share

To limit our sharing

Please send us an email to OptOutRequest@Altisource.com, with your name and address, specifying any of the following options:

  • Do not share information about my creditworthiness with your Affiliates for their everyday business purposes.
  • Do not allow your Affiliates to use my personal information to market to me.
  • Do not share my personal information with non-Affiliates to market their products and services to me (we don’t do this).

Please note that we will only take action in response to emails specifically identifying exactly one or more of the above options.

Note: If you are no longer our customer, we may continue to use and/or share your information as described in this notice. However, you can contact us at any time to limit our sharing as described above.

 

 

Who we are

Who is providing this notice?

Altisource S.à r.l. (“Altisource”)

 


What we do

How does Altisource protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Altisource collect my personal information?

We collect your personal information when you access our websites, for example, when you:

  • Register on any of our websites
  • Update any account information
  • Use our websites(including when you add information on a web form or when you otherwise correspond with us regarding our products and services)
  • Acquire services and products through our websites

We may also collect your personal information from others, such as credit bureaus, Affiliates, third parties and public sources.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • Sharing for Affiliateseveryday business purposes — information about your creditworthiness
  • Affiliates from using your information to market to you (on their own behalf)
  • Sharing for non-Affiliates to market to you

State laws and individual companies may give you more rights to limit sharing. See the section below titled “Other important information” for additional rules that may apply under state law.

 

Definitions

Affiliates

Companies controlling Altisource, and companies related by common ownership or control. They can be financial and nonfinancial companies.

Our Affiliates include companies such as Altisource Business Solutions, Inc., Altisource Business Solutions Private Limited, Altisource Fulfillment Operations, Inc., Altisource Fulfillment Operations, Inc. d/b/a Owners.com Loans, Altisource Holdings, LLC, Altisource Holdings S.à r.l., Altisource Online Auction, Inc., Altisource Outsourcing Solutions S.R.L., Altisource Portfolio Solutions, Inc., Altisource Solutions, Inc., Altisource Portfolio Solutions S.A., Association of Certified Mortgage Originators Risk Retention Group, Inc., Association of Certified Originators, CastleLine Re, Inc., CastleLine Risk and Insurance Services, LLC, GoldenGator, LLC, Hubzu USA, Inc., Nationwide Credit, Inc., Premium Title Services, Inc., Premium Title of California, Inc., Premium Title Agency, Inc., PTS‐ Texas Inc., REALHome Services and Solutions, Inc., REIsmart, LLC, Springhouse, LLC, The Mortgage Partnership of America, LLC, Western Progressive – Arizona, Inc., Western Progressive – Nevada, Inc., Western Progressive Trustee, LLC, Western Progressive – Washington, Inc.

Non-affiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Joint Marketing

An agreement between non-affiliated financial companies that together market financial products or services to you.

 

Other important information

For Nevada residents only: We are providing you this notice under state law. You may be placed on our internal Do Not Call List by calling us at 1-855-373-7205. Nevada law requires we provide the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number- 702.486.3132; email: BCPINFO@ag.state.nv.us.  

Vermont: Under Vermont law, we will not share information we collect about Vermont residents with companies outside of our corporate family, unless the law allows. For example, we may share information with your consent to service your accounts or with other financial institutions with which we have joint marketing agreements. We will not share information about your creditworthiness within our corporate family except with your consent, but we may share information about our transactions or experiences with you within our corporate family without your consent.

California: Under California law, we will not share information we collect about you with companies outside of Altisource, unless the law allows. For example, we may share information with your consent, to service your accounts or to provide rewards or benefits to which you are entitled. We will limit sharing among our companies to the extent required by California law.